KB66-'s Privacy Policy

1Introduction

Kb66 is a world-class online gaming platform built for players in Bangladesh. We understand how important your personal privacy is, which is why protecting your data has been our top priority from the very beginning.

This Privacy Policy ("Policy") explains how kb66 collects, stores, uses, and protects your personal information. By using our website or mobile app, you agree to the terms of this Policy.

This Policy is part of our Terms and Conditions- and should be read together with it. If you have any questions, please contact our support team.

2What Information We Collect

We collect various types of information, from account registration through to your everyday gaming activity. Full details are provided below:

We collect only the information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy.

3How We Use Your Information

Kb66 uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:

• Account Management: To create, verify, and secure your account.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To handle your complaints and queries.
• Security & Fraud Prevention: To detect unauthorized access and suspicious activity.
• Legal Compliance: For AML, KYC, and other legal compliance requirements.
• Service Improvement: Data analysis to improve your experience.
• Promotional Communications: To send you offers and updates with your consent.
• Responsible Gaming: To help identify and prevent problem gambling.

4When Your Information May Be Shared

Kb66 does not share your data under normal circumstances. However, limited sharing may occur in the following specific situations:

• Payment Provider: Only the financial information strictly necessary to complete a transaction is shared with the payment gateway.
• Game Providers: When you play a game, the relevant provider may have access to limited gaming data.
• Law Enforcement: Data may be disclosed to government authorities when required by court order or legal obligation.
• Fraud Prevention Services: Limited data may be verified with accredited third parties to investigate suspicious activity.

All third parties we work with are required to adhere to privacy standards equal to or higher than our own. This is enforced through contractual agreements.

5Cookie Policy

Cookies are small text files stored on your device. kb66 uses the following types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the website from functioning properly.
• Performance Cookies: Used to track how many users visit each page and to improve site performance.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytics Cookies: Used to understand how our platform is being used and to improve the overall experience.

You can disable or delete cookies at any time from your browser settings. Please note that disabling essential cookies may affect how some features function.

6Data Security Measures

Kb66 uses industry-leading technology and practices to keep your data secure. Our security layers include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Advanced firewall systems block unauthorized access.
• 24/7 Security Monitoring: Our security team monitors systems around the clock.
• Two-Factor Authentication: An additional layer of security at login.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Payment Data Stored Separately: Card or payment details are not stored directly on our servers.

That said, no online system can guarantee 100% security. You should also take precautions — use a strong password and never share your login credentials with anyone.

7How Long Your Information Is Retained

Kb66 retains your data only for as long as necessary. Retention periods may vary depending on the type of information:

• Account Information: For the duration the account is active, and up to 5 years after closure.
• Financial transaction records: Generally up to 7 years, as required by legal obligations.
• KYC Documents: Up to 5 years, as required by regulatory guidelines.
• Support Tickets & Contact: Up to 3 years after a dispute is resolved.
• Cookie & session data: Until the end of the session or a maximum of 30 days.

Once the retention period expires, data is securely deleted or fully anonymized.

8Your Rights

You have important rights regarding your personal data, all of which kb66 fully respects:

• Right to Access: You can submit a request to find out what data we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data in certain circumstances, provided there are no overriding legal obligations.
• Right to Restrict Processing: In certain cases, you may request that processing of your data be temporarily suspended.
• Data Portability: You can request a copy of your data in a standard, portable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw your consent to receive promotional communications at any time.

9Protection of Minors

Kb66 strictly does not provide services to anyone under 18. Our privacy policy includes specific measures to protect minors.

• Age is verified at the time of registration.
• Any account registered by someone under the age of 18 will be suspended immediately.
• We never knowingly collect or store data from minors.
• If we receive any data belonging to a minor, it will be deleted as soon as we become aware of it.

Parents and guardians are encouraged to monitor their children's internet usage. If you suspect a minor is using our platform, please notify us immediately.

10International Data Transfers

As kb66 is an international service, your data may sometimes be processed on servers in different countries. When transferring data, we ensure that:

• Adequate data protection laws exist in the destination country.
• Recipients of your data are held to our privacy standards.
• Data remains encrypted even during transfer.
• Where required, protection is ensured through legally binding agreements.

11Policy Changes

Kb66 may update this Privacy Policy as needed. For significant changes, we will notify you by:

• Via a prominent notice on the website or app.
• By sending updates to your registered email address.
• By updating the "Last Updated" date at the top of this page.

Continued use of the platform after any changes constitutes acceptance of the updated Policy. We recommend checking this page regularly.

12Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Live Chat – 24/7 instant support (fastest option)
• Email: [email protected]

Our privacy team provides support in Bengali and typically responds within 48 hours.